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Someone could you do me a favor and call Bluewin/Swisscom support. ET access has now been blocked since Monday and I still can not access. Maybe if I am not the only one calling (and I also will ask Bob)this will put some fire under "the seat of their pants". :-)

The number I have is 0844 844 884 - though this is the German access, however, they might speak English. When there is the announcement you have to wait a moment until it is finished and then push 2 and tap in your phone number and # at the end - this should lead you to a technician. Thanks!

by Fran (fran at eurotrib dot com) on Thu Oct 18th, 2007 at 01:05:33 AM EST
[ Parent ]
I don't know what kind of contract you (and Bob and someone) have with Bluewin, but in your shoes I'd be looking for another ISP.
by afew (afew(a in a circle)eurotrib_dot_com) on Thu Oct 18th, 2007 at 01:44:32 AM EST
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Except for the ET problem, which is not even caused by Bluewin - I have no problem whatsoever with them.
by Fran (fran at eurotrib dot com) on Thu Oct 18th, 2007 at 01:49:26 AM EST
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Who's it caused by then?

Any idiot can face a crisis - it's day to day living that wears you out.
by ceebs (ceebs (at) eurotrib (dot) com) on Thu Oct 18th, 2007 at 03:54:35 AM EST
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It's at this site: www.ip-plus.net but I just saw that they might be connected through swisscom.
by Fran (fran at eurotrib dot com) on Thu Oct 18th, 2007 at 10:57:31 AM EST
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Don't see anything on their site that makes me think it's anything other than a misconfiguration on some of their security kit.

Any idiot can face a crisis - it's day to day living that wears you out.
by ceebs (ceebs (at) eurotrib (dot) com) on Thu Oct 18th, 2007 at 08:36:50 PM EST
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I'll see what I can do.
by someone (s0me1smail(a)gmail(d)com) on Thu Oct 18th, 2007 at 02:23:39 AM EST
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