It's always the northernmost part.
Now I can´t get ´fresh, steamed, Maine lobster´ out of my mind. Our knowledge has surpassed our wisdom. -Charu Saxena.
From: Laurent Guerby To: feedback@amazon.com Subject: Amazon and Software Patents Date: Sat, 12 Feb 2000 17:44:41 +0100 Hi, Up to a few monthes a go I enjoyed being an Amazon customer, I ordered quite a few book on both amazon.com and amazon.co.uk. The quality of service has always been excellent, the web site easy to use, kudos to all of hard working Amazon staff people. But I learned that Amazon has sued competitors over a software patent (US patent 5,960,411). I cannot agree with such a tactic. Patenting obvious ideas, and patenting software in general is very bad, and it doesn't do any good to you business. Letting your company being run by your lawyers will do no good to your business. I therefore will stop being an Amazon customer. I will buy my books from other companies. and I already made my friends aware of the issue, and it looks like they will also buy their book elsewhere. I hope that you will see sooner than later what is good for your business, stop these silly legal assaults and apologize. I'll then be happy to be an Amazon customer again. Sincerely, Laurent Guerby Paris, FRANCE.
Hi,
Up to a few monthes a go I enjoyed being an Amazon customer, I ordered quite a few book on both amazon.com and amazon.co.uk. The quality of service has always been excellent, the web site easy to use, kudos to all of hard working Amazon staff people.
But I learned that Amazon has sued competitors over a software patent (US patent 5,960,411).
I cannot agree with such a tactic. Patenting obvious ideas, and patenting software in general is very bad, and it doesn't do any good to you business. Letting your company being run by your lawyers will do no good to your business.
I therefore will stop being an Amazon customer. I will buy my books from other companies. and I already made my friends aware of the issue, and it looks like they will also buy their book elsewhere.
I hope that you will see sooner than later what is good for your business, stop these silly legal assaults and apologize. I'll then be happy to be an Amazon customer again.
Sincerely,
Laurent Guerby Paris, FRANCE.
Answer:
From: feedback@amazon.com Subject: Your Feedback to Amazon.com Date: Sun, 13 Feb 2000 19:27:39 -0800 (PST) (Mon, 04:27 CET) Dear Laurent, Thank you for taking the time to share your views with us. Not surprisingly, we have received a variety of reactions from customers about the preliminary injunction awarded to Amazon.com in its patent infringement lawsuit against barnesandnoble.com. Because the case is still pending, we are unable to discuss the specifics of this litigation. As a general matter, however, we agree with United States District Judge Marsha J. Pechman's ruling that "granting Amazon.com's preliminary injunction will serve the public interest" in part because "protection of intellectual property rights in innovations will foster greater competition and innovation." To that end, Amazon.com will certainly continue innovating on behalf of its customers. Judging from some customers' e-mails, there appears to be significant confusion about the scope and nature of Amazon.com's patent. For more comprehensive information about the patent and the circumstances of the lawsuit, the full text of the federal court decisions in the case may be viewed at: http://www.mccutchen.com/are/ip/ip_001.htm We appreciate feedback from customers about this lawsuit and other important issues concerning Amazon.com, and we carefully consider all viewpoints expressed. We hope you will continue to let us know how we can improve our service to customers. Best regards, Kerry Rutherford Amazon.com
Dear Laurent,
Thank you for taking the time to share your views with us. Not surprisingly, we have received a variety of reactions from customers about the preliminary injunction awarded to Amazon.com in its patent infringement lawsuit against barnesandnoble.com.
Because the case is still pending, we are unable to discuss the specifics of this litigation. As a general matter, however, we agree with United States District Judge Marsha J. Pechman's ruling that "granting Amazon.com's preliminary injunction will serve the public interest" in part because "protection of intellectual property rights in innovations will foster greater competition and innovation." To that end, Amazon.com will certainly continue innovating on behalf of its customers.
Judging from some customers' e-mails, there appears to be significant confusion about the scope and nature of Amazon.com's patent. For more comprehensive information about the patent and the circumstances of the lawsuit, the full text of the federal court decisions in the case may be viewed at: http://www.mccutchen.com/are/ip/ip_001.htm
We appreciate feedback from customers about this lawsuit and other important issues concerning Amazon.com, and we carefully consider all viewpoints expressed. We hope you will continue to let us know how we can improve our service to customers.
Best regards,
Kerry Rutherford Amazon.com
