What she wants to know is should she take her £4.50 of savings out of them as the sudden appearance of the spalsh page has her worried. Any idiot can face a crisis - it's day to day living that wears you out.
You can tell her it's Emilio Botín she's banking with... A vivid image of what should exist acts as a surrogate for reality. Pursuit of the image then prevents pursuit of the reality -- John K. Galbraith