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But that re-raises the issue of who managers should be accountable to. To their immediate superiors? To the relevant ministry? To the general public? To their employees? To the people who use their services?

To some extent, the answer is "all of the above" - but that becomes a pretty delicate balancing act when a minister is directly at cross-purpose with the users and employees of a public institution...

- Jake

640 kiloton should be enough for anybody

by JakeS (JangoSierra 'at' gmail 'dot' com) on Fri Nov 21st, 2008 at 11:29:20 AM EST
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