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Public services don't have customers. That's businesses you're thinking of.
by Colman (colman at eurotrib.com) on Fri Nov 14th, 2008 at 01:39:37 PM EST
[ Parent ]
We'll have to differ on that - and I think that is a big part of the problem.  The attitude that Public Servants don't have to provide a publicly accountable service.  That's why some people go private for health care - even if they can't afford it - because they feel at least then the service providers have some accountability to them.

Things have come to a sorry pass when people feel that private services provide a better / more responsive service than equally well funded public services.

The usual canard to justify this is "lack of resources".  However expenditure on public health care has tripled in recent years - and people just don't see where the value has been added.

We can play games with words - customers, clients, service users etc.  The bottom line is that the public are paying for public services and deserve to be treated with respect - ideally better than they receive from "for profit" enterprises.  

notes from no w here

by Frank Schnittger (mail Frankschnittger at hot dotty communists) on Fri Nov 14th, 2008 at 01:56:57 PM EST
[ Parent ]
Customers are something you make a profit from. That is not the right framing of the relationship at all.
by Colman (colman at eurotrib.com) on Sat Nov 15th, 2008 at 10:15:50 AM EST
[ Parent ]
well, if you didn't, you wouldn't be able to go on serving them, right?

i know you're jiving colman, but isn't the attitude you parody in that comment really the kernel of anglo disease?

one thing about the name 'anglo' for it, you wouldn't have to waste any time explaining it to latinos, they'd know instantly what you meant.

as would native americans and african americans if you called it 'white man's disease'.

The person who says it cannot be done should not interrupt the person doing it. Chinese Proverb.

by melo (melometa4(at)gmail.com) on Sat Nov 15th, 2008 at 11:50:58 AM EST
[ Parent ]

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