European Tribune - Comments - Monday Open Thread

Monday Open Thread | 123 comments (123 topical, 0 editorial, 0 hidden)

LEGACY cabling ;-)

I have everything hooked up to everything else for making movies, music etc. 14 outboard devices in all.

You can't be me, I'm taken

by Sven Triloqvist on Mon Apr 28th, 2008 at 02:19:13 PM EST
[ Parent ]

Re: Monday Open Thread (4.00 / 2)

Ah, okay, I see. I just couldn't keep up with all of that. I salute you.

Conservatives want live babies so they can raise them to be dead soldiers. - George Carlin

by Drew J Jones (myfriends@thisispancakes.com) on Mon Apr 28th, 2008 at 02:21:52 PM EST
[ Parent ]

Legacy (4.00 / 2)

I am never as happy as when I get equipment and software to do something for which it was not intended. I've been tryng to do that for myself also, with less spectacular results ;-)

You can't be me, I'm taken

by Sven Triloqvist on Mon Apr 28th, 2008 at 02:21:56 PM EST
[ Parent ]

Re: Legacy (none / 1)

Grief, I have problems enough trying to get things to do what they're supposed to. It took me two hours of deep and intense swearing before I got a scanner to work.

I. HATE. COMPUTERS

keep to the Fen Causeway

by Helen (lareinagal at yahoo dot co dot uk) on Mon Apr 28th, 2008 at 02:25:34 PM EST
[ Parent ]

Re: Legacy (none / 1)

But you used to work in computers/IT?

Ad astra per aspera

by In Wales (inwales aaat eurotrib.com) on Mon Apr 28th, 2008 at 02:40:26 PM EST
[ Parent ]

Re: Legacy (4.00 / 3)

It is a common problem in the branch ;-)

You can't be me, I'm taken

by Sven Triloqvist on Mon Apr 28th, 2008 at 02:41:39 PM EST
[ Parent ]

Re: Legacy (4.00 / 3)

its a necessary part of dealing with them. Often the only way to get them to work properly is to threaten them with extreme phyisical violence, and they have to Really Know that you actually mean it.

Any idiot can face a crisis - it's day to day living that wears you out.

by ceebs (ceebs (at) eurotrib (dot) com) on Mon Apr 28th, 2008 at 02:46:50 PM EST
[ Parent ]

Re: Legacy (4.00 / 3)

I was customer support and empathised with the customer base very well cos I shared their dislike of the things.

I was the person they'd send to the snarling difficult ones who were frustrated beyond control (not uncommon with the BBC desktop). I always used to say that if you fix the user, you don't have to fix the computer. But if you fix the computer and don't fix the user, you've wasted your time.

I didn't know (and still don't) know much about computers, but I know how to deal with people. Far more important when you're dealing with people cos they care how you treat them, computers don't.

keep to the Fen Causeway

by Helen (lareinagal at yahoo dot co dot uk) on Mon Apr 28th, 2008 at 02:53:56 PM EST
[ Parent ]

Re: Legacy (none / 1)

A lot of customer support people could learn a lot from that.

Any idiot can face a crisis - it's day to day living that wears you out.

by ceebs (ceebs (at) eurotrib (dot) com) on Mon Apr 28th, 2008 at 02:57:11 PM EST
[ Parent ]

Re: Legacy (none / 1)

It's not so much the people, companies don't vaule customer support. We've got yer money...now p"ss off !!!

keep to the Fen Causeway

by Helen (lareinagal at yahoo dot co dot uk) on Mon Apr 28th, 2008 at 03:00:15 PM EST
[ Parent ]

Re: Legacy (none / 1)

too true

Any idiot can face a crisis - it's day to day living that wears you out.

by ceebs (ceebs (at) eurotrib (dot) com) on Mon Apr 28th, 2008 at 03:22:13 PM EST
[ Parent ]

Re: Legacy (4.00 / 2)

Phones 4 U kept calling my mobile about half a dozen times a day and then I gave in and answered, launching into my usual 'I am deaf, I can't hear you, can you take me off your calling list?' but he carried right on with his script saying that I'd asked for them to call me. I pointed out again that I'm deaf and would not have asked them to call and could he please take me off the list and still he carried on. Then I said that I'd not had a good experience with phones 4 U when I got my contract and will deal directly with the provider and he just hung up me! Obviously missed out on charm school.

Ad astra per aspera

by In Wales (inwales aaat eurotrib.com) on Mon Apr 28th, 2008 at 03:29:04 PM EST
[ Parent ]

Re: Legacy (none / 1)

Now me, I love manuals.

You can't be me, I'm taken

by Sven Triloqvist on Mon Apr 28th, 2008 at 02:41:05 PM EST
[ Parent ]

Re: Legacy (none / 1)

well, there's your problem. they're scared of you ;-)

you have to cajole and praise, and give them treats when they perform well.

by zoe on Mon Apr 28th, 2008 at 02:42:39 PM EST
[ Parent ]

Re: Legacy (none / 1)

A 16 pound sledge hammer to take out the adjacent wall and a threatend three story trip to the skip in the car park is the only thing that really gets compliance from them.

Any idiot can face a crisis - it's day to day living that wears you out.

by ceebs (ceebs (at) eurotrib (dot) com) on Mon Apr 28th, 2008 at 02:49:11 PM EST
[ Parent ]

Monday Open Thread | 123 comments (123 topical, 0 editorial, 0 hidden)

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