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well after some discussion, there will be a considerable discount. Trading standards and another similar agency are involved. they did attempt to triple the cost, by charging for an extra van to complete the job, plus the cost of driving a van up to the new house to demand the money from us in person!

Any idiot can face a crisis - it's day to day living that wears you out.
by ceebs (ceebs (at) eurotrib (dot) com) on Fri Aug 29th, 2008 at 06:33:25 PM EST
[ Parent ]
What they do here is refuse to unload the stuff until you pay them. Sure you can file a complaint, and you'll win. In the meantime your things are in a black hole for a few months. Their rating will drop, soon enough they'll close and reopen under a new name, same scam. The high end bigger firms tend to be honest, but you pay extra for that.
by MarekNYC on Fri Aug 29th, 2008 at 06:50:38 PM EST
[ Parent ]
Books tend to be a sticking point-- when I moved back to California the moving company charged me a few hundred dollars extra, blaming it on the weight of all the books I had. Never mind that they'd helped me move once before and knew exactly how much stuff they were dealing with.
by lychee on Fri Aug 29th, 2008 at 08:03:39 PM EST
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