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Oh and I hate BT. having been given the wrong number, at the new house they informed me the problem would take 24 to 48 hours to sort out and the correct number be issued. so today nothing has happened. I get told that I shouldnt have been told that, it is in fact three working days. BT's technical department is refusing to take my new number from my ISP, till theyve changed it, so my ISP cannot book my new broadband till Monday(If BT dont mess up) then im stuck with a 5 day wait till im connected.

Im at least a touch irritated.

Any idiot can face a crisis - it's day to day living that wears you out.

by ceebs (ceebs (at) eurotrib (dot) com) on Fri Sep 5th, 2008 at 10:06:31 AM EST
My main phone line has died - probably because of the rain.

One of the two lines dies every six to nine months or so.

I complain every time, but fixing it permanently seems to be beyond the BT skillset functional parameter envelope of strategic ongoingness.

by ThatBritGuy (thatbritguy (at) googlemail.com) on Fri Sep 5th, 2008 at 10:34:59 AM EST
[ Parent ]
On a quartely horizon it's cheaper to dispatch a subcontractor to fix it than to replace the line with a more robust one... Probably even on a 6 to 9 month horizon...

A vivid image of what should exist acts as a surrogate for reality. Pursuit of the image then prevents pursuit of the reality -- John K. Galbraith
by Migeru (migeru at eurotrib dot com) on Fri Sep 5th, 2008 at 10:36:33 AM EST
[ Parent ]
If you've got a decent ISP get them to complain to BT about your line, BT tend to be more willing to fix things for other businesses, as they can possibly sue for causing disruption to their trade.

Mine is more than willing to give them earache, and managed to get lines installed to locations that BT were saying were impossible.

Any idiot can face a crisis - it's day to day living that wears you out.

by ceebs (ceebs (at) eurotrib (dot) com) on Fri Sep 5th, 2008 at 10:52:10 AM EST
[ Parent ]

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