"Surveys of retailers and reports from the Bank's regional agents imply that consumer spending has weakened."
And I'll bet they said it with a straight face. A wonderful example of what is known in the British idiom as "abducting the urine". The fact is that what we're experiencing right now is a top-down disaster. -Paul Krugman
We have been getting calls from big name mail order houses (Lands End, for example) asking whether we were happy with our recent purchase. This has never happened in the past...