Now, a lot of what was called "inefficiency" in Japan my actually have been a matter of providing better customer service than we are used to in The WestTM to people who did not pay extra for it. Which would show up as lower productivity, because such things as customer service only show up in productivity statistics when somebody gets billed for it.
But that is a problem with the way our national accounts work, not an argument in favour of inefficiency...
- Jake If you only spend 20 minutes of the rest of your life on economics, go spend them here.