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...the business managers had signed off on system designs which bore little relationship to the reality of how the underlying production/distribution processes actually operated

Yep.

And the IT rep who sold the system knew bugger-all about IT.

She believed in nothing; only her skepticism kept her from being an atheist. -- Jean-Paul Sartre

by ATinNM on Thu Aug 17th, 2017 at 01:20:57 AM EST
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That was all part of a global e-transformation project that could only be realised by implementing a single (brand) SAP system which standardised and automated most core business processes.  The decision was made by Corporate HQ Board without reference to operating units never mind their IT functions. SAP don't sell IT, they sell business transformation (and the enforcement of centralised HQ control) obviating the need for troublesome (limited imagination) middle management in most cases and empowering strategic managers who don't do detail anyway... In fact if it's too complicated to explain quickly, its obviously in need of simplification, standardisation, and centralised leadership!

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by Frank Schnittger (mail Frankschnittger at hot male dotty communists) on Thu Aug 17th, 2017 at 09:51:28 AM EST
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