promotes the use of General Morphological Analysis (GMA) in striving to represent a total problem space. It is useful in confronting
We are certainly facing some wicked problems in the outside world. They cannot be solved as tame problems. And we have a few of our own: How do we sustain a community long-term in thoughtful debate? How do we turn consensus into action? How do we collaborate?
Collaboration is not a new problem. We've been doing it for eons. Cooperation has always been an internal feature of communities, both location-based/agricultural and resource-based/hunter-gatherer. But competition has also been a feature - between communities and within an ecosystem. And we have had 400 years of `joint stock companies' that have reinforced the idea that only competition can make you - the lucky individual - happy. That has to stop now that we are beginning to understand that we are all in one big community called the human race and in one big ecosystem called Planet Earth. We can no longer compete. We must collaborate, with everyone and everything.
Online collaboration is a new problem born of the non-linear tools that we find ourselves now holding. These tools put the focus on process rather than control. Self-organized (horizontal) organizations have several advantages over hierarchical (vertical) organizations: flexibility, speed, individual empowerment, robustness. They also tend to massive duplication (redundancy), like that ultimate self-organized system, the brain.
Massive duplication in organizations is anathema to cost-cutting lawyers and economists, but less so to diligent engineers. Duplication is only relevant in control-driven high transaction cost organizations. Where transaction costs are minimal - such as within ET - duplication is a feature not a bug. There IS safety in numbers.
Wicked problem-solving sounds like a tall order. Make mine a G+T.
Let's have a look at a different, but related approach to wicked problems and how we might be able to intervene...
I wish to quote these 12 leverages more or less in full (in increasing order of effectiveness). They are all illustrated by the concept of a lake:
12. Constants, parameters, numbers (such as subsidies, taxes, standards)
Parameters are points of lowest leverage effects. Though they are the most clearly perceived among all leverages, they rarely change behaviors and therefore have little long-term effect.
For example, climate parameters may not be changed easily (the amount of rain, the evapotranspiration rate, the temperature of the water), but they are the ones people think of first (they remember that in their youth, it was certainly raining more). These parameters are indeed very important. But even if changed (improvement of upper river stream to canalize incoming water), they will not change behavior much (the debit will probably not dramatically increase).
11. The size of buffers and other stabilizing stocks, relative to their flows
A buffer's ability to stabilize a system is important when the stock amount is much higher than the potential amount of inflows or outflows. In the lake, the water is the buffer: if there's a lot more of it than inflow/outflow, the system stays stable.
For example, the inhabitants are worried the lake fish might die as a consequence of hot water release directly in the lake without any previous cooling off.
However, the water in the lake has a large heat capacity, so it's a strong thermic buffer. Provided the release is done at low enough depth, under the thermocline, and the lake volume is big enough, the buffering capacity of the water might prevent any extinction from excess temperature.
Buffers can improve a system, but they are often physical entities whose size is critical and can't be changed easily.
10. The structure of material stocks and flows (such as transport network, population age structures)
A system's structure may have enormous effect on operations, but may be difficult or prohibitively expensive to change. Fluctuations, limitations, and bottlenecks may be easier to address.
For example, the inhabitants are worried about their lake getting polluted, as the industry releases chemicals pollutants directly in the water without any previous treatment. The system might need the used water to be diverted to a waste water treatment plant, but this requires rebuilding the underground used water system (which could be quite expensive).
9. The length of delays, relative to the rate of system changes
Information received too quickly or too late can cause over- or underreaction, even oscillations.
For example, the city council is considering building the waste water treatment plant. However, the plant will take 5 years to be built, and will last about 30 years. The first delay will prevent the water being cleaned up within the first 5 years, while the second delay will make it impossible to build a plant with exactly the right capacity.
8. The strength of negative feedback loops, relative to the effect they are trying to correct against
A negative feedback loop slows down a process, tending to promote stability (stagnation). The loop will keep the stock near the goal, thanks to parameters, accuracy and speed of information feedback, and size of correcting flows.
For example, one way to avoid the lake getting more and more polluted might be through setting up an additional tax, relative to the amount and the degree of the water released by the industrial plant. The tax might lead the industry to reduce its releases.
7. The gain around driving positive feedback loops
A positive feedback loop speeds up a process. Meadows indicates that in most cases, it is preferable to slow down a positive loop, rather than speeding up a negative one.
The eutrophication of a lake is a typical feedback loop that goes wild. In a eutrophic lake (which means well-nourished), lots of life can be supported (fish included).
An increase of nutrients will lead to an increase of productivity, growth of phytoplankton first, using up as much nutrients as possible, followed by growth of zooplankton, feeding up on the first ones, and increase of fish populations. The more nutrients available there is, the more productivity is increased. As plankton organisms die, they fall at the bottom of the lake, where their matter is degraded by decomposers.
However, this degradation uses up available oxygen, and in the presence of huge amounts of organic matter to degrade, the medium progressively becomes anoxic (there is no more oxygen available). Upon time, all oxygen-dependent life dies, and the lake becomes a smelly anoxic place where no life can be supported (in particular no fish).
6. The structure of information flow (who does and does not have access to what kinds of information)
Information flow is neither a parameter, nor a reinforcing or slowing loop, but a loop that delivers new information. It is cheaper and easier than changing structure.
For example, a monthly public report of water pollution level, especially nearby the industrial release, could have a lot of effect on people's opinions regarding the industry, and lead to changes in the waste water level of pollution.
5. The rules of the system (such as incentives, punishment, constraints)
Pay attention to rules, and to who makes them.
For example, a strengthening of the law related to chemicals release limits, or an increase of the tax amount for any water containing a given pollutant, will have a very strong effect on the lake water quality.
4. The power to add, change, evolve, or self-organize system structure
Self-organization describes a system's ability to change itself by creating new structures, adding new negative and positive feedback loops, promoting new information flows, or making new rules.
For example, microorganisms have the ability to not only change to fit their new polluted environment, but also to undergo an evolution that make them able to biodegrade or bioaccumulate chemical pollutants. This capacity of part of the system to participate to its own eco-evolution is a major leverage for change
3. The goal of the system
Changes every item listed above: parameters, feedback loops, information and self-organisation.
A city council decision might be to change the goal of the lake from making it a free facility for public and private global use, to a more touristic oriented facility or a conservation area. That goal change will effect several of the above leverages : information on water quality will become mandatory and legal punishments will be set for any illegal polluted effluent.
2. The mindset or paradigm that the system -- its goals, structure, rules, delays, parameters -- arises out of
A society paradigm is an idea, an unstated assumption that everyone shares, thoughts, or states of thoughts that are sources of systems. Paradigms are very hard to change, but there are no limits to paradigm change. Meadows indicates paradigms might be changed by repeatedly and consistently pointing out anomalies and failures to those with open minds.
A current paradigm is "Nature is a stock of resources to be converted to human purpose". What might happen to the lake were this collective idea changed ?
1. The power to transcend paradigms
Transcending paradigms may go beyond challenging fundamental assumptions, into the realm of changing the values and priorities that lead to the assumptions, and being able to choose among value sets at will.
Many today see Nature as a stock of resources to be converted to human purpose. Many Native Americans see Nature as a living god, to be loved, worshipped, and lived with. These views are incompatible, but perhaps another viewpoint could incorporate them both, along with others.
My wish with this first diary was to set out some basic positions as the starting point for a debate about how we could and should organize. The diary is already quite long, so I'll just leave you with a couple of excellent connections:
Have at it...
