Mon Feb 14th, 2011 at 01:53:20 PM EST
Short and powerful:
5 Lessons Brands Can Learn from Hosni Mubarak:
- Social media is fueled by real people with real concerns.
- You cannot turn off the conversation.
- Social media isn't a technology.
- Your target market doesn't live in a vacuum.
- The pace of change has changed.
At the link there are brief expositions of these five points.