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Not that it has made any difference, but whenever I am going to the airport...and through all the checks, I expect the worse and try to be pleasant/non-reactive...and so far, I have always been treated respectfully and quickly.

Also, having been a manager in a Union shop for years, I developed a sense that not everyone (managers or staff) will like me, but nonetheless I would do my best to "kill them with kindness"! In a few cases, I actually won people over, the rest of the time I think had their begrudging respect...

"Once in awhile we get shown the light, in the strangest of places, if we look at it right" - Hunter/Garcia

by whataboutbob on Sun Jan 8th, 2006 at 03:38:22 AM EST
oh, and I'll add another thing...again from my past as a manager...it always mystifies me that most managers don't know that one of the most powerful things they can do for any employee...is to tell them when they have done a good job. It doesn't cost anything, takes but seconds, and the employee feels appreciated for their quality work (as they should). Positive feedback is very powerful. I have always been blessed to have very loyal employees, and I believe part of that has to do with my showing my appreciation of them.

"Once in awhile we get shown the light, in the strangest of places, if we look at it right" - Hunter/Garcia
by whataboutbob on Sun Jan 8th, 2006 at 03:41:56 AM EST
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