because he has delivered massive profits, and thus market players, even if they are unhappy not to be given the information and "behavior" they expect, are motivated enough by these profits to buy thr shares.

He has the 'luxury' of strong results (possibly made possible by the longer view taken by the family shareholders) to brush off the usual requests for short term performance standards (including cutting costs and the like).

But the point is that he has proved that some of these 'costs' (i.e. in his workers) are actually smart investments. Of course, that lesson will not be remember in any systematic way by investors.

In the long run, we're all dead. John Maynard Keynes