Sounds like the ongoing legal argument about bank charges for letters in the UK, where the banks have been charging those that exceed their allowed overdrafts in the region of £30 for sending them a letter telling them this. which in effect is a way of disguising excessive interest charges on loans to the poor. It turned out that these charges were totalling several billion pounds a year, and are illegal under various consumer credit acts. People started taking the banks to court over this, and the banks began paying some people off to avoid precedent setting court cases. We're still waiting for the final legal opinions to make the banks pay their stolen money back.

Any idiot can face a crisis - it's day to day living that wears you out.