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Paper manuals weren't exactly classics of clarity either.

I don't know what the answer is, but I'm working on a general theory of corporate dysfunction based on the observation that functional teamwork is inherently collaborative and goal driven, while dysfunctional teamwork is inherently adversarial, authoritarian and status driven.

So it depends on the culture. If the culture of a forum is full of individuals trying to pull rank on each other and claim territory, don't expect much use from it.

If the individuals are solution oriented rather than obsessed with imaginary nuances of status and rank then you're more likely to get good answers and real help - even if by necessity some of it is buried in a FAQ for newcomers.

by ThatBritGuy (thatbritguy (at) googlemail.com) on Tue Mar 10th, 2009 at 02:23:30 PM EST

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