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Differences in platform heights and curved platforms means that the gap between train and platform various hugely.
As you point out, getting to the platform is the major issue. Old infrastructure means that many railway buildings were built donkey's years before disabled people started demanding independence. Lifts may be inadequate or often not working. Training for station staff is crucial when it comes to supporting individuals on and off trains and through stations. One conference delegate stated to Arriva trains that he was fed up with staff refering to him as 'the wheelchair' over the tannoy when calling for the ramp to be brought out to get him onto trains.
This is horrible. I wonder if such boorishness, both in its aggressive and passive forms, is generational: what I mean is that when I was a kid, giving the seat to old people or mothers with babies getting on the bus was pretty much automatic, but it doesn't even occur to younger people today. This should really be taught. At school.
Lifts ... often not working.
Heh, and I was thinking that this is a 'speciality' of infrastructure management by my company...
As the alternative to lifts, what about ramps in place of/parallel with staircases? EU-funded reconstructions of rural stations tend to include ramps instead of lifts. *Lunatic*, n. One whose delusions are out of fashion.
If you are getting about by yourself it is hard work in a wheelchair but it also doesn't help those who can only walk short distances. They are more helpful for buggies/suitcases with wheels than for disabled people. But it is better than no access at all.
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