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Healthcare in France : following the UK example

by Agnes a Paris Mon Jan 9th, 2006 at 08:06:05 AM EST

(Promoted & slightly edited by DoDo)

As suggested by wchurchill, I am following up here on a couple of diaries posted by Jerome and myself regarding the French healthcare system.

This input is derived from several years of project financing UK and French hospitals through the PFI/PPP schemes. My experience as "end user" in France and the UK is fortunately more limited.

PFI is a specific UK term, the generic of which, used worldwide, PPP stands for private public partnership. It translates into the public sector's outsourcing, via a procurement process, of the financing, construction and operation and maintenance of public accommodation projects such as schools, prisons and hospitals, to private partners. The first motive was transforming the upfront capital expenditure to operating expenditure spread over a very long term (up to 35 years). In the case of hospitals, the NHS would pay availability fees to the private partners. This outsourcing was also claimed to make the whole system of healthcare provision more cost efficient.

(For details and evaluation, dive below the fold.)


PPP schemes were launched in the UK in the mid nineties and almost 2 years ago, in France and other countries such as Spain, Portugal, Italy, Australia and Canada.

In France, healthcare system reform was put on track by an overall diagnosis that the system was becoming too costly. The persistent deficit of the Social Security budget's healthcare section had to be remedied by drastic steps. It started with identifying the culprits: GPs delivering too many prescriptions; patients, who until then had had the choice to go to any GP or specialist and still get a partial (60%) refund of the cost, shopping around; public hospitals, run as not for profit entities and thus subsidized by the government. Upon inception of the reform in 2002, the target clearly voiced by the new right-wing French government was to get as close as possible to the US and UK healthcare operating mode.

Outlined above are the consequences on the end-users. GPs and specialists are strictly controlled on the number of prescriptions they deliver, and have to pay liabilities to the NHS when they are above the targets assigned to them on a collective basis.

Since June 2005, the French have had to declare to the NHS which GP they had selected as their regular GP. The decision to direct you to a specialist is now up to the GP. You are elegible for the maximum reimbursment rate only upon strictly following this procedure.

Practically, this changed almost nothing in patients' behaviour and expenditure (too early for statistics, but empirical evidence exists), due to the way money flows through the system. When you go to your GP in France, you still have to pay for the consultation, only afterwards do you get reimbursed by the NHS (and this, only partially: 60% and on the basis of the floor tariff which is 20 Euro). Same for the specialist.

If you do not abide by the new rule of regular GP, you still can visit various GPs and specialists of your choice, only the level of reimbursement will be lowered. There is no need to register with the GP whose practice is located in your area of residence, like in the UK, prior to making the first appointment for a consultation.

The general feeling is that this creates a two tier healthcare system in France. No need for long developments here.

The reform of hospital funding could be dealt with in another diary, but is of less direct interest to the readers.

Update [2006-1-10 4:58:41 by AgnesaParis]:

Links to my previous diaries on the helathcare subject:

The future of pension schemes : survival of the French SECU questioned

French healthcare reform ; undermining Government security net

Display:
Are there some specificities you would like me to elaborate on ?

When through hell, just keep going. W. Churchill
by Agnes a Paris on Sun Jan 8th, 2006 at 11:55:51 AM EST
The point of a PPP is to move the debt off books as far as I can make out: it means the government doesn't pay the money now, it pays it later with lots of interest.

This is, of course, insane. What really happens is that the company borrows the money at a rate much higher than the state can, charges the state interest+margin and pockets a profit.

How in hell can it be cheaper this way?

by Colman (colman at eurotrib.com) on Sun Jan 8th, 2006 at 03:18:26 PM EST
This is so-called cheaper because the cost is deferred. On an NPV basis it is of course by far more expensive. Instead of being borne by the State, the liability is on the books of a special purpose company. The trick is to reduce State indebtedness and post better debt to GDP ratios.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Sun Jan 8th, 2006 at 03:26:42 PM EST
[ Parent ]
Thank you, I found this very interesting.
It translates into the public sector outsourcing, via a procurement process, the financing, construction and operation and maintenance of public accommodation projects such as schools, prisons and hospitals, to private partners. The first motive was transforming the upfront capital expenditure to operating expenditure spread over a very long term (up to 35 years). In the case of hospitals, the NHS would pay availability fees to the private partners. This outsourcing was also claimed to make the whole system of healthcare provision more cost efficient.
I do have a number of questions.  But first, when did this program start?  Some of the following questions may be premature, if there is not enough experience yet to make judgements on.

Did this have the intended (I assume) effect of allowing local health authorities (is that the right terminology in France?) to build needed facilities earlier?  or perhaps to upgrade existing facilities, like remodeling a room and bringing in modern imaging equipment, for example?

To what extent are "operating and maintenance" contracted to the partner?  Things like housekeeping, food services perhaps.  Or has it gone deeper into the operations of the hospital into areas like materials management and purchasing?  How about into any of the clinical areas, such as nursing?

On the contracted out new construction, were there any efficiencies gained on that, in the sense of being run in the public market rather than by the government--or is it viewed as pretty much the same?  In other words, is the contruction more "on time and on budget" than before, or maybe it was fine before.

Also, and don't answer if this is to revealing personally, of course, but am I correct in understanding that there is a private role for an investment banking type function, which it sounds like you have, to put together these deals between the healthcare system and the private sector?  It was interesting to me that you said you have done these in the UK and France.

Thank you, and tell me when I'm asking too many questions.  (And I'm almost certain to--I was one of those children that drove their parents crazy by always asking why.)  I don't want to take advantage of your good will in putting this diary together.

by wchurchill on Sun Jan 8th, 2006 at 05:05:26 PM EST
I think I should have added to this set of questions: is the private partner taking on risk in any areas of the transaction?  So for example, do they bid on a fixed cost basis for the construction, and lose if they don't hit the target?  Or do they bid on food services, for example, and  having a  fixed price, have to live with this?  Or perhaps the contract for food services is open for new bidders in three years, and they are continued based on their quality and costs, or another one selected?  Also, if population movements turn out to be less than was anticipated, and the hospital is running at a lower level of capacity than thought, do they suffer due to inefficiencies--or when the contract (35 years I guess) runs out and the health authority doesn't want to renew--risk for them?  Am I correct in assuming that more than one private party bids on the contracts in the beginning?
by wchurchill on Sun Jan 8th, 2006 at 05:13:00 PM EST
[ Parent ]
The risks taken by the private partners are actually very limited, hence the appetite of banks to finance such projects.
During operations phase, all services are benchmarked to the market every five years and the project company is contractually entitled to an adjustment in price by the current facility manager, or to go for the alternative of selecting another one.
The NHS pays an availability fee, which is irrespective of the actual volume, ie if the hospital is half empty, the NHS still has to pay the whole fee. The only case in which the private partners suffer from a downside in payment is when the service provision is poor and fails to meet the standards set by the NHS.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Sun Jan 8th, 2006 at 05:46:12 PM EST
[ Parent ]
On the contrary, I am more than happy to get questions that are easy for me to answer, and to share a bit of my knowledge.
This program started in the mid nineties in the UK, and only more recently (2004) in other European countries. The UK is definitely the country where we have the longest history of constructing and operating facilities under the PPP scheme.

The outsourced tasks cover what is called facilities management, basically everything except medical services themselves. Catering, cleaning, etc are outsourced to companies that specialise in these activities. There has been talk of outsourcing a portion of medical care itself, but very few companies accept to bear that liability. The private contractor is in charge of the on-going maintenance expenditure as well as the capital expenditure necessary to keep the building in line with the standards that have been set by the NHS.

As far as competition is concerned, an ivitation to tender is issued by the Government for each project and private sector companies typically team up with a bank, as well as technical and legal experts in order to submit the most competitive offer, not only in terms of price, but also meeting the tender requirements. Constructing contractors are strongly incentivised into keeping up with the deadline set by the NHS as they have to pay delay and cost overrun penalties. There are only isolated cases of projects that were not completed within timetable and budget, except for the notorious London Underground project.

When through hell, just keep going. W. Churchill

by Agnes a Paris on Sun Jan 8th, 2006 at 05:26:42 PM EST
[ Parent ]
On the other hand, costs can 'curiously' run up before the tender is written out, as was the case for example with the Channel Tunnel Rail Link. Do you have similar examples in the healthcare sector?

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 9th, 2006 at 08:12:59 AM EST
[ Parent ]
The Paddington Campus Hospital proposal was abandoned due to rising cost estimates:


The Paddington Health Campus would have merged St Mary's, the Royal Brompton and Harefield hospitals on one site on Paddington Waterside, west London.

But escalating land costs and an "inadequate" business plan meant the scheme was abandoned in June this year.

The report was produced by the North West London Strategic Health Authority.

The Private Finance Initiatives (PFI) project got into trouble when its estimated cost soared from £350m to £800m.

Lessons Learned

The North West London Strategic Health Authority (NWLSHA) said it could not justify pursuing the proposals after the Royal Brompton & Harefield Trust withdrew its backing because of the rising expenditure.

The independent report called "Lessons Learned" makes 43 recommendations for those involved including the Strategic Health Authority, the Department of Health (DoH) and the hospital trusts.

Its conclusions include:

# The original outline business case in 2000 was flawed

# The ability to develop a coherent business plan was "critically impacted" by DoH policy changes during the course of its development

# The project should have been cancelled earlier

# It was allowed to continue because of an "absence of a distinct role with accountability, responsibility and authority to take the decision to close the project..."

# A lack of detail about the accountabilities and roles of the project partners

NWLSHA Chief Executive Dr Gareth Goodier said there was "systemic failure" throughout the project.

A spokesman for the DoH said the scheme's termination should not reflect adversely on PFI schemes.

He said: "The department also now approves more expensive schemes at a later stage, when scheme proposals are more fully developed and the viability of schemes can be better assessed."

by Londonbear on Mon Jan 9th, 2006 at 08:31:29 AM EST
[ Parent ]
Thank you. At least this one was abandoned.

Beyond problems in coordination and the issue of interest payments, the twin cost-pushing ways of PPP (versus government-only projects) I knew about were raising costs by raising cost estimates before the tender is written out (and then pretend that money was spared just because the winner offer is cheaper than the much-raised cost estimate), and the costs of the tendering process itself.

*Lunatic*, n.
One whose delusions are out of fashion.

by DoDo on Mon Jan 9th, 2006 at 08:46:27 AM EST
[ Parent ]
I love to taunt libertarians by saying that privatisation is the government function at which the government is least efficient...

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 9th, 2006 at 08:47:15 AM EST
[ Parent ]
In the US we have this problem of cost escalation, sometimes, in both the public and private sector.  Sometimes it's due to lack of competence;sometimes the rules changing as the project progresses; sometimes the motivations of the players damage the process.  But neither approach, private vs. public, seems to be immune from the diseasel.
by wchurchill on Mon Jan 9th, 2006 at 12:05:57 PM EST
[ Parent ]
Agnes, I wonder how much the seemingly new found French enthusiasm for PPP has to do with the conditions for the Euro restricting the amount of government borrowing rather than any idealogical move. A PPP can apparently move the borrowing off the Government books and into a sort of accounting black hole. In the UK the General Audit Office required that some borrowing which was ultimately Government guaranteed should be put back into the figures for public borrowing. This put him over his self-imposed limit of borowing not exceeding 40% of GDP.
by Londonbear on Mon Jan 9th, 2006 at 09:02:40 AM EST
[ Parent ]
The problem here is that we don't seem to distinguish between borrowing to pay current expenses (bad) and borrowing to invest (possibly good). It's bad accounting practice.
by Colman (colman at eurotrib.com) on Mon Jan 9th, 2006 at 09:18:04 AM EST
[ Parent ]
You are absolutely right Londonbear. The key reason behind so many continental Europe countries going to PPPs over the last 2 to 3 years was precisely this budget deficit issue.
It is the same thing for all project finance-type structures : one of the reasons (not the single one, though) why private companies go for project financing is that the special purpose vehicle which raises the debt will typically be 49% owned by each of the constructor and the operator, or in the case of a power project, the off-taker, the balance being allocated to a minority shareholder, in order for the debt to qualify as off-balance-sheet at shareholder's level. One of the other reasons is the tax effect : first operations years losses at spv level reduce the taxable profit of the shareholder.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 12:47:10 PM EST
[ Parent ]
With European companies now having to comply with the new IFRS rules, off-balance sheet liabilities shall be accounted for when calculating the gearing ratios and estimating the level of indebtedness in general. Unfortunately, IFRS do not apply to governmental entities...

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 12:52:38 PM EST
[ Parent ]
Unfortunately, IFRS do not apply to governmental entities...

Wouldn't that be a laugh.

by Colman (colman at eurotrib.com) on Mon Jan 9th, 2006 at 12:56:27 PM EST
[ Parent ]
The role played by banks in such projects can be twofold. First, they are Lenders to the special purpose project company the capital of which is made up by the constructor, the O&M company.
Banks can also be on the equity investment side through equity funds they have created and will then take a share in the special purpose company along with the constructor and the O&M company. Most big investment banks active on the PPP market, such as HSBC, RBoS, HBOS, Barclays , also have their equity funds involved in the investment part of the project.
The PFI scheme certainly prompted the inception of more projects than was the case when they were government financed. The cost of the PFI (private finance initiative) however has recently been questioned in the British press, but I saw it in headlines on the tube only and would have to make some research as to the grounds.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Sun Jan 8th, 2006 at 05:37:28 PM EST
[ Parent ]
with more thorough answers. If you wish a specific point to be furthered, do not hesitate.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Sun Jan 8th, 2006 at 05:49:31 PM EST
[ Parent ]
thank you.  Have a nice day tomorrow.  I'm sure i'll take advantage of your offer and leave a few more questiolns this evening.
by wchurchill on Sun Jan 8th, 2006 at 06:03:54 PM EST
[ Parent ]
The general feeling is that this creates a two tier healthcare system in France. No need for long developments here.
Is it considered two tier because the patient has to pay part of the fee to see the doctor, and specialist,,,,and therefore the richer people can afford to see all the docs they want, while the poorer are limited because of having less money?
by wchurchill on Sun Jan 8th, 2006 at 10:21:16 PM EST
[ Parent ]
Exactly.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 08:56:03 AM EST
[ Parent ]
I have taken some time this evening to read your material, some of the material from Jerome (earlier articles), and some research on the net.  I'm realizing that I need to do more on the net, or books, to get a better grounding in the system and how it works.  I should say I have been quite impressed with what I saw about the French system in just this short evening (interspersed with watching some American football, I should honestly say), and your diary really sparked my interest.  But I should do some background reading, so I can ask more intelligent questions, and not take too much advantage of your wonderful offer of assistance--without taking some personal responsibility for better informing myself.  Here's an article that I'm finding interesting.
by wchurchill on Mon Jan 9th, 2006 at 01:39:00 AM EST
[ Parent ]
What is really interesting is to see how the UK "example" is being followed by other European countries and even in Australia and Canada. The real ground for it is that Governments are striving to find a way to keep budget deficits under control and PPP is an easy way to do so ; the brunt of it will be borne by future generations. I was considering updating this diary into a broader one on the real motives behind the PPP buzz. But I would like to make sure that this would attract interest as this diary as not been recommended by any of you front pagers.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 04:34:29 AM EST
[ Parent ]
Meh. Incoherent yesterday, meant to recommend.
by Colman (colman at eurotrib.com) on Mon Jan 9th, 2006 at 07:56:52 AM EST
[ Parent ]
A point on diaries: try and make them easy for us to front-page. This one is difficult, since there's no snappy opening that tells readers what the diary is about. The main body of the diary needs to be moved into the extended comments box as well.

PPPs are stupid at all sorts of levels, and I'd love to see some analysis of them, why they're there and what they tell us about the daft system of international accounting that's in vogue.

by Colman (colman at eurotrib.com) on Mon Jan 9th, 2006 at 08:01:57 AM EST
[ Parent ]
So DoDo frontpaged it while I was thinking about it. Sheesh.
by Colman (colman at eurotrib.com) on Mon Jan 9th, 2006 at 08:13:32 AM EST
[ Parent ]
"Les grands esprits se rencontrent", as we say in French.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 08:15:56 AM EST
[ Parent ]
I'll take your comments on board in the next diary, Colman. Will try and put together something on PPPs as soon as possible. It is indeed an interesting subject, and even it is my bread and butter at the office, I am not sure PPPs make sense from a long term perspective.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 08:14:26 AM EST
[ Parent ]
  1. Sorry :-)
  2. I have the bad habit of 'mentally flagging' threads that are interesting but seem to require more than normal brainwork or have at least dozens of comments already, to read them later. Which only happened now.
  3. But my very first reaction (I just read the post, not yet the comments) was to frontpage your diary...
  4. I second Colman - it's worth to put a snappier short version into the first edit box and the main analysis into the second; and also, not having to waste any paper, it is worth to make your text 'airier' by leaving a line between paragraphs. (These are advices to a 'newbie' - I too had to learn these, the first half just six months ago.)


*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 9th, 2006 at 08:22:33 AM EST
[ Parent ]
... this is useful advice, as a newbie I appreciate it.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 09:30:14 AM EST
[ Parent ]
I think when you are referring to the UK model, you are speaking to an element of their model, which is the concept of using the private markets in the way you have described so well--to let those markets fund the building of new facilities, and then effectively lease them back to the health authorities.  Of course there are other elements such as these entities also managing the construction and offering non-clinical services.  As you describe very well, this alllows new updated facilites to be built, without hitting government spending targets in any one year--but instead spreading those costs over the life of the facilities.

Then on the construjction and non-clinical services, since these are tasks not central to the health services main mission of delivering high quality care to the people, it's likely they can be effectively managed by groups that focus entirely on those activiities as their mission.  This is actually a theme of American business over the past years--focus on your mission, and if it makes sense, contract out activities that are not core to that mission, to people who are experts at that.

Of course as you mentioned, you were reading some questions from the newspapers about the cost,,,so these concepts need to be proven in practise, or perhaps modified as people learn more about how to use them.

I've been impressed with my initial reading on the French system, in terms of access to care and the high level of satisfaction amongst the French public about their system.  But the French could adapt this approach, and it sounds like they are, and still keep the features of health delivery that they value and are producing such good results,, could they not?  The UK method of health delivery has been a single payer system, with more controls on access to care through gatekeepers.  The French model has multiple "payers" in the form of insurance companies,,,but the whole system of paying is guided by central government rules,,,,and the system has some liberal (european sense of the word) features to it, particularly in ambulatory care.  They also have no gatekeepers.  

so the french could adapt features of what the UK has done (I guess they are), but still maintain the features that they think give them a wonderful system on the health care delivery side.  If I'm correctly describing your thinking, you may want to make clear as you write that when you say adapting the UK model, you are talking about these elements--and not the more clinical delivery side.  I'm in the early stages of reading more about the French system, and incorporating your thoughts,,,,,but it seems the French have a strong pride in their delivery of health care system, and probably deserevedly so.  But it can be improved by adapting elements that have worked for others.  We Americans could learn from all of this.

by wchurchill on Mon Jan 9th, 2006 at 11:45:22 AM EST
[ Parent ]
no as I reread the diary, I see that their are other elements being incorporated as well,,not all elements, but more.  I still have lots to learn here on the French system.  

I thought Dodo did a very nice job of editing the above the fold part.

by wchurchill on Mon Jan 9th, 2006 at 11:59:53 AM EST
[ Parent ]
I found your questions really went straight to the point. It is often wiser to question the fundamentals of a system than going into complicated details. When one specialises too much, they tend to be too focused on details and forget the basics. Questions such as yours are very helpful.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 04:37:08 AM EST
[ Parent ]
Have you read the 2 diaries I wrote late last year ? I cannot seem to be able to embed the links, very computer illiterate this morning...

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 04:38:37 AM EST
[ Parent ]
no and I would love to read them.  Unfortunately I too am technically challenged in how to go  back and find them.  someone, I think Dodo, wrote a piece on how to Goggle the site, but in my first attempt, I failed.
by wchurchill on Mon Jan 9th, 2006 at 11:46:58 AM EST
[ Parent ]
Just click on Agnes's name, which takes you to a page of her diaries and then scroll down to the bottom and click "Next 10".
by Colman (colman at eurotrib.com) on Mon Jan 9th, 2006 at 11:48:41 AM EST
[ Parent ]
We are mentally connected today...

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 9th, 2006 at 11:50:24 AM EST
[ Parent ]
ah,,,of course.  that doesn't sound too complicated, even for me.  thanks Colman.
by wchurchill on Mon Jan 9th, 2006 at 11:50:28 AM EST
[ Parent ]
I feel I'm about to reveal some additional technical incompetence with this question,,,,but: I did go to agnes' user page, clicked on diaries, and read the ones I was interested in on that first page.  but there was no "Next 10"button at the bottom of the page.  I know I have used such a button on the comments pages, but there is nothing in the diary page.  Just 3 RSS feeds and a search box.  Am I missing something?
by wchurchill on Mon Jan 9th, 2006 at 06:40:40 PM EST
[ Parent ]
I do not seem to be able to embed the links to my previous diaries just by up-dating this one.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Tue Jan 10th, 2006 at 05:05:37 AM EST
[ Parent ]
Sorry it was my fault - when I said "without spaces", I meant between the <, > marks and what's in between, not between the "a" and "href". (I corrected it for you - click "edit" to view how it should look.)

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Tue Jan 10th, 2006 at 07:52:03 AM EST
[ Parent ]
It works ; thank you !!

When through hell, just keep going. W. Churchill
by Agnes a Paris on Tue Jan 10th, 2006 at 08:00:45 AM EST
[ Parent ]
Hm.... maybe you have set EuroTrib to display to more than 10 articles in a diary/on the frontpage? Agnes posted 13 diaries so far. (Check "Interface Settings".)

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Tue Jan 10th, 2006 at 07:56:41 AM EST
[ Parent ]
Exsactly!  Thank you DoDo.  I was seeing all 13 diaries, but was thinking there was one more back there somewhere on this subject--and there is not.
by wchurchill on Tue Jan 10th, 2006 at 03:00:13 PM EST
[ Parent ]
sorry I can't spell.
by wchurchill on Tue Jan 10th, 2006 at 03:00:54 PM EST
[ Parent ]
To find them, just click on her name, then look at her Diary, and go back a few pages.

But she asked about linking -

< a href="http://www.eurotrib.com......." >my older diary</ a>

*Lunatic*, n.
One whose delusions are out of fashion.

by DoDo on Mon Jan 9th, 2006 at 11:49:58 AM EST
[ Parent ]
thanks Dodo, I'll work with this.
by wchurchill on Mon Jan 9th, 2006 at 11:52:53 AM EST
[ Parent ]
so will I !

When through hell, just keep going. W. Churchill
by Agnes a Paris on Mon Jan 9th, 2006 at 12:22:01 PM EST
[ Parent ]
BTW, you can re-edit your earlier diaries - including this one; so you can add those links.

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 9th, 2006 at 01:15:18 PM EST
[ Parent ]
The move to private funding initiatives is very unpopular here: the increase in 'superbug' infections is often blamed on the contracting out of cleaning in hospitals, and there are often stories about the consequences of having 'bean counters' instead of matrons running hospitals.

Blairs talk of patient choice is an illusion - an example: locally, there are two urban centres 9 miles apart, both with their own hospitals that serve the surrounding rural areas as well as the towns. In practice, one serves the south of the county and the other the north. In the last couple of years there have been efforts to 'rationalise' the two hospitals - e.g. having the eye department in one, the ear department in another. Currently we are fighting a battle to keep the childrens ward open in this town as the plan is to have just one childrens ward in the neighbouring town. While the finance bods may think it makes sense, it makes no sense at all to the family of a sick child to be further away than neccessary. Patient choice is not a reality when services are rationalised out of existance.

Couple of things that come up for me from the diary:
the US and UK healthcare operating mode.
I don't understand how they can be put together that way; the systems are so wildly different.

The other thing I wanted to mention is that one fairly critical (to me) way that our - that is France and Britain - systems differ is that we don't pay anything to go to a G.P. You are right in that we have to register with a G.P. and that has always seemed advantageous to me: I build a relationship with my doctor, he knows me and there is continuity of care. I can see other doctors in the same practise if I want to but the practice doesn't take registrations from outside the area because of the difficulty of call outs. There can be problems with this, of course: deprived areas can end up with not enough doctors and patients seen as problematic (for all sorts of reasons - violence, addiction, long-term mental health issues)may have trouble finding a doctor to accept them. In that situation a local health authority will allocate a patient to a doctor.

We have to pay for prescriptions (currently 6.50GBP per item) but children, the elderly and low incomes are exempt. I cannot imagine the heartbreak of having a sick child and wondering whether treatment will be afforded or provided - as I have known of people I know in the U.S.

by Boudicca (badgerval at hotmail dot com) on Mon Jan 9th, 2006 at 05:59:32 PM EST
I hoped for such an entry - I read much cursing at the PFI on British lefty blogs over the last two years.

*Lunatic*, n.
One whose delusions are out of fashion.
by DoDo on Mon Jan 9th, 2006 at 06:19:23 PM EST
[ Parent ]
Couple of things that come up for me from the diary:
the US and UK healthcare operating mode.
I don't understand how they can be put together that way; the systems are so wildly different.
I agree this is not a precise characterization.  Maybe I should give a little context for my following comments.  As an American working primarily in healthcare, I'm pretty familiar with the American system, and having worked in the UK in the late '80's, also familiar with the NHS as of that time.  I have not known the French system well at all, and Agnesaparis diaries (now in the archives) have raised my interest on the French system, and I've started, but just started, reading about that system.  I'm initially quite impressed with aspects of the French system.

I don't think that was a very precise way of saying what she meant, and i'm sure she will chime in later.  But I think what she was saying with the comment:

Upon inception of the reform in 2002, the target clearly voiced by the new right-wing French government was to get as close as possible to the US and UK healthcare operating mode.
was that the idea of using the UK's PPP program was viewed as positively because it effectively allows the spending for capital to be spread over years of use (like a lease), rather than the "cash flow model of government spending" which takes the expense/cash all upfront.  Furthermore, it appears that the French viewed themselves as having problems with the growth of their health care spend and the amount of spending (I believe 9.5% of GDP in 2002), and while they use a DRG model in the private portion of their system (which relates total spend for a hospital to case volume and cost per type of procedure) they don't for the public portion which is the majority of the spending.  So they seemed to want to incorporate DRG's  and some cost sharing from the UK/USA models to help them better control costs.  (lots of irony of course using the USA model to control costs, as we would die to spend only 9.5% rather than 15.3% of GDP in 2002--but that's another story and a long diary or two.)  The French customer satisfaction ratings of their system is very high, at least was in 2002, and I'm sure Agnes didn't mean to imply they would move to the "not covering everyone" aspect of the US, or the single payor aspect of the UK--but rather trying to adopt elements that make sense, and fit them to their system.  (Agnesaparis, my apologies if I've misrepresented your views).

A question on your other comments, is it your impression that the new system is not liked throughout the country.  I note that your "bean counter vs. matron" comment was one I heard in the late '80's after the concept of district and regional general managers had been introduced.  And that pre-dated the private funding concept which really didn't begin until the '90's.  My impression from friends back in the UK, admittedly a small sample size, is that the ability to build new hospitals and upgrade old ones on structure and equipment was a big benefit.  It sounds like that is not your view.  It sounds like you may view the structure of the '80's as being superior to the current structure--am I interpretting that right?  

by wchurchill on Mon Jan 9th, 2006 at 11:34:32 PM EST
[ Parent ]
You are quite right wchurchill, and don't worry you have not misrepresented my views at all. What I meant by "getting closer to the US and UK operating mode" was indeed related to the DRGs system. One also has to bear in mind that, even at top think-tanks levels, Uk and US can be often be wrongly presented as having the same systems. I am not sure to what extent the governmental think tanks have studied the US and UK systems before they put together their reform.
Anyway, the idea is to progressively (deadline 2012) bring public hospitals under the same DRGs regime which so far only applied to private hospitals. In 2004, the portion of public hospital funding that was DRG related was 15%, 25% in 2005, the balance still consisting of the so-called global allowance. In 2012 100% of public hospital funding should be DRGs related, if the strong opposition to that reform does not delay the process.
As far as health insurance is concerned, the less affluent (with revenues below a given threshold) are covered by the Universal Health Coverage ("Couverture Maladie Universelle" or CMU) and they do not have to pay when they go to their GP or get ambulatory care or surgery at the hospital. There has been no mention so far of changing this specific coverage system.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Tue Jan 10th, 2006 at 04:35:42 AM EST
[ Parent ]
This decision - public investment vs. lease to private investors- is a bit ideological, me thinks.
Interestingly, I can report the state of the ideological landscape through Europe: I work for a european organisation, who needed office space. So far, they had let build the building tailored to their needs and owned it , and wanted to do the same for the next one. A big ideological fight started in the council between the representatives of the member states, with some pushing real hard for having a lease (PPP-like maybe), or worst, renting the building.
Which economically doesn't make so much sense: we are here to stay, we have the expertise already and the interest rates we can get beat any private contractor...
At the end, and for today, the outsource-crowd lost. So, you still have today a majority for public investment in Europe.
It's difficult from my small desk to understand fully the discussion, but what I have heard about the motivation of the investment foes, was twofold: a part cosmetic accounting for the next year budget of the member states, and a part ideology, mixing "private is better" and "don't allow the beast of a supranational organisation grow irreversibly".

La répartie est dans l'escalier. Elle revient de suite.
by lacordaire on Tue Jan 10th, 2006 at 03:30:29 AM EST
good comment, but I would break it into two parts.  Your comment was:
This decision - public investment vs. lease to private investors- is a bit ideological, me thinks.
For the first part, I would substitute "gamesmanship" for "idealogical".  For some good reasons, that may require another diary to explain, governments around the world do not tend to distinguish between paying the salaries of its employees, and building a hospital that will last for 35 years.  (just trust me on this for now).  So that means that if the government spends 50 million euros to pay employees, or 50 million to build a new hospital, their accoumting records record it in the same way.  It's called cash accounting.  But of course you and I know that the 50 million euros for salaries is gone, while the 50 million euros for the hospital (or MRI machine, or any other piece of capital) is going to provide service for many years to come.  the lease to private investors provides a way to spread the payments over the uselful life of the hospital.  So the lease allows the government to make decisions that are more logical to the real world (ie. the 50 million euro hospital will provide benefit for years--it doesn't make sense to charge it to this year, and put our spending above the mandated goals on spending).  So leasing makes more sense, given the way things work.  yes I know this is not logical, and the government should be able to count differently--but they don't, and we have a saying in America, "you can't fight city hall"--which I didn't believe when I was 20 but know to be true now that I am,,,erghhhh,,,well whatever.  (Trust me, accept this.)

The second part is a little more organizational philosophy, or strategy.  Most people that have run major organizations, now believe that you should understand your core mission as a business, and then keep all of those things that are important to the core, under the control of the business.  So this might argue that in a hospital, all things related to patient care should be under the control of the hospital--mursing, doctors, etc.  But things that are not core, like housekeeping or the cafeteria, might be farmed out to a company that has that as their core business.  I'll leave that for you to think about, but just tell you that business, which looks at these issues all the time (quality, cost, mission, etc) is moving strongly toward focusing on the "core", and farming out the non-core.  If you want to call that idealogical fine, but I think of it as smart strategy, and smart business.  However there can be arguments over what is core.  someone on a post said that a higher incidence of hospital infection was due to farming out housekeeping--and if that is true, that is core, and should be run by the hospital.  

So, IMHO, Europe is finding out that for bureaucratic reasons and for stratigic reasons, it makes sense to contract activities on the outside.

by wchurchill on Tue Jan 10th, 2006 at 04:21:22 AM EST
[ Parent ]
core / non core:
I understand very well this, and the organisation doesn't hire the janitor anymore (it did, some years ago) and outsources it.
But we don't speak about hiring building workers, you just have no more than 3-4 people in the facility management dpt. following the contractors, and maybe one in the finance dpt. (my guess, no exact number). If you outsource or lease it, you must have almost so many to buy the product (no small amount of money in play), and maybe you don't have the same user feedback and long-term quality in in the building. OK, maybe you spare one, and you can manage the people in a "flexible" way. OK again, You spare more if you rent, but in that case over 20 years - during which we will stay in the building with 99% certainty- the final balance is worst.
I maintain we speak about the accounting problem you have explained better than I did, AND about an "ideological" problem.
We can turn the last one the other way around if you want: you still have a ideological majority for overcoming the short-term accounting problem, because they believe that some dedicated civil-servants can still cost less than the financial expenses of private contractors over the years to come (ratings for the financing, margin of the realtors, bankers, benefits, ...).
But I believe, the minority is not only about caving in to politics for short term accountant, it is also a form of distrust in the lifelong civil servant. The discussion remind me of the rant of Jerome about losing the dedication of Electric workers in France for gaining hypothetical productivity.
It's an open debate, EDF after all these years is rife for some injection of private management and working regulation, but I quite believe you can exaggerate very well too in the outsourcing direction.
 I prefer the buy  solution to rent solution for my building, because costs will be lower in ten years, and I don't want someone complaining in the future that my organisation is too costly.

La répartie est dans l'escalier. Elle revient de suite.
by lacordaire on Tue Jan 10th, 2006 at 05:13:29 AM EST
[ Parent ]
this is an excellent response, as is Colman's below.  unfortunately I'm fading rapidly here on the West Coast, and would like time to think and respond.  My sense here is that we need some dialogue, but there is actually quite a bit of agreement.  Let me get to this later, but my experience is primarily in the private sector, and I was always very cautious about outsourcing activities--so we need to discuss this more,,,I really don't have a bias toward outsourcing,,,but it's late here in CA, and I'm probably not expressing myself well, so let me come back to this tomorrow, or the next day.  And I think the accounting issue that Colman emphasizes is really quite important, and not a problem that we have to the same degree in the private sector.  Thanks for both of your comments.
by wchurchill on Tue Jan 10th, 2006 at 05:42:41 AM EST
[ Parent ]
For some good reasons, that may require another diary to explain,  governments around the world do not tend to distinguish between paying the salaries of its employees, and building a hospital that will last for 35 years.

I'd like to see this one  - it seems to be core to the debate really.

by Colman (colman at eurotrib.com) on Tue Jan 10th, 2006 at 05:17:12 AM EST
[ Parent ]
Totally seconded. I'm losing track a little bit ; who woulkd be up on that one ?

When through hell, just keep going. W. Churchill
by Agnes a Paris on Tue Jan 10th, 2006 at 05:53:04 AM EST
[ Parent ]
You were quoting Wchurchill, Colman.
Wchurchill, should you wish to write a diary to further your idea, that's most welcome. I can do it as well, it's up to you. And for the moment, have a good night.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Tue Jan 10th, 2006 at 05:57:56 AM EST
[ Parent ]
I would like to pick up again on this thread we were working through last night,,,,,or was it this morning?"  For me, that was a great discussion, and I thank you all for it.  we had started to develop a second issue, which is a strategic issue which I'll call core vs. non-core activities, which I think is a good one.  But Colman suggests focusing on the investment, or financing side first, as he thought it might be the key issue, and maybe turning it into a diary at some point.  So let's do that and come back to the core/non-core issue later.  So I'll take the lead and hope you guys jump in again with your great comments.

When we left this last night, I was thinking of the issue as somewhat of an accounting issue--cash based accounting (normally used by governments) versus accrual accounting (normally used by business).  Upon reflection, I now think the better context for the discussion might be stated as an issue of "off balance sheet financing"--which BTW, makes me think agnesaparis should be doing this draft, because I think she may have used that term last night, and may be way ahead of me on this.  It's a little of both,,,but let me push agnes' phrase a little.

First let's step back and look at how a new hospital get financed in the US, versus in the UK.  Most hospitals in the US are not for profit hospitals, but they are not run by the government--they may be run by the Sisters of  Saint Mary's (whatever) or just some concerned citizens that initially wanted to do something for a city, formed a non-profit group and built a hospital.  These can go directly to the public financial markets and borrow money to tear down their old hospital and build a new one; or to update all of the facilities and technology (MRI's for example).  They have a reasonably good track record, so they sell bonds, bring in the cash, build the hospital, and pay back the bonds over 30 years or so.

In the UK of the `80's, the government ran the NHS, and if they wanted to build hospitals or make investments, they had to pay for it out of taxes, or more likely government spending as a total would be higher than tax revenues, so the effect of making new investments was to push the annual deficit higher, and force the UK debt higher.  So there was a very direct link between the investment spending and increasing the national debt in this system.

But note in the US system, the new hospitals have no impact on the national debt at all.  The public investors are directly buying bonds from the non-profit hospitals, and viewing that as an investment--which it is, of course.  So I guess you could argue that getting money for investment in new hospitals is perhaps an easier path in the US, than in the UK.

The PPP approach really attempts to adapt this US financing scheme to the government run healthcare systems.  It effectively sets up a long term lease (very much like a loan) that allows the investment to be made, and paid back over time, effectively introducing new funds into the healthcare system for investment.  Using business terms, this would be called "off balance sheet financing", because you really have borrowed money, but used leasing terminology, so you don't actually recognize the fact that money has been borrowed--ie, the lease does not require the government to call the new funds a loan, so the Treasury doesn't have to go out and borrow more money.  (One question from an American who left the UK in '89, at that time they were talking about setting up hospitals as trusts and letting them borrow money directly--another attempt to get money without having the government issue more debt.  Evidently that idea didn't work out?)

Note this arrangement of having the local health authority arrange the lease, puts them on the hook to pay it back, which has the impact of making the hospital run itself more like a business.  So this approach, depending on your perspective, may bring a lot of the good from the American system (investment funds for healthcare) but maybe also a little of the bad--pressures to run healthcare as a business.

So I'll close on two thoughts.  First, this was quite an epiphany for me, the Yank, because we have very few activities like this that are run by the government.  So all the implications of investments being treated just like spending for salaries in that they both go directly to increasing the government debt (unless the government is running a,,,,,what's that word?,,,,I forgot,,,,oh yeah,,,,running a surplus).  So part of me thinks you all may be thinking,,,"well yeah, we've understood this for decades".  If so apologies for wasting your time reading this, just help me catch on.  The other thought is, have I described this correctly, missed something?  Thanks for your interest.

by wchurchill on Tue Jan 10th, 2006 at 04:33:57 PM EST
Wchurchill, your comments are substantial and compelling enough to be turned into a diary so go for it and we will be happy to carry on the debate. It's good to have those comments posted as a new diary, so that people who have not had the time yet to get into the debate have a chance to participate. I'll be the first one to support and recommend it.

When through hell, just keep going. W. Churchill
by Agnes a Paris on Tue Jan 10th, 2006 at 08:06:29 PM EST
[ Parent ]
thanks for your comments, and i think your idea is a good one.  Unfortunately (actually fortunately for me personally) two big opportunities that I have been working on for while have both come through this morning.  Perhaps unfortunate for them both to come at once, but that's just the way it happens some times,,,so I'm not complaining.  But this will really limit my time at ET for a period of time, and particularly in the next 30 days, as I get these two projects laid out and resourced in the right way.  So I'm not going to be able to spend any time on this right now.  I'm disasppointed because I found this recent discussion interesting and productive.  I have a much better understanding of the financing side and differences between  the healthcare systems we are discussing.  And I think we were teasing out two or three more subjects--1. the discussion from this morning about outsourcing the running of hospitals--core vs. non-core activities, 2. the impact that you mentioned in France, with more copays, and the effect that might have on two tiers for the system, 3.  the french efforts to expand DRG's to better control costs--I think the UK is doing this as well, 4.  the overall impact of better controlling costs in general--the leases put some pressures on the local hospitals to be able to pay the leases--ie run more effieciently,,,coupled with the cost sharing and DRG's mentioned above.

But anyway, if you have the time to take what we've done here and put it into a diary, I would fully support that.  this obviously has all been very shared work,,,and in reality you have contributed more than I have.  But i just wanted you to know about my new time constraints, and wanted you to know that I would feel great if you combined all of our work above into a diary that you would sponser--in other words, no sense of ownership on my part at all!  Actually I really feel you have been the primary leader here, and have appreciated that.  I'll try to chime in with a comment or two if you do take that lead--but it will unfortunately be much less than the last week or so.

I hope you do it,,,but understand we all get hit with time constraints, and you may have the same issues.

by wchurchill on Wed Jan 11th, 2006 at 01:04:18 AM EST
[ Parent ]
I wish you best of luck for your two projects, wchurchill, this is good news.
I will be more than happy to try and put this together into a diary, courtesy of you, on the basis of the indications you provided.

I was thinking about another diary on that subject but was struggling to find key issues to organise the thread. Your last post was very helpful indeed.


Many thanks for your detailed posts, my knowledge of the US situation in that respect was fairly limited and you greatly contributed to extend it.

When through hell, just keep going. W. Churchill

by Agnes a Paris on Wed Jan 11th, 2006 at 04:15:18 AM EST
[ Parent ]


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